SHIPPING AUSTRALIA WIDE

All items which are under $100 will have a shipping cost of $12.95.

All items which are over $100 will have free shipping.

Items will be dispatched within 2-3 working days upon processing the order. Once your order has been dispatched you will receive an email containing your order confirmation and a tracking number for your order.

Please note that some remote areas will incur an extra delivery charge which we will contact you after your order has been placed.

Online orders will take approximately 4-7 working days after it has been dispatched. Depending on where you live, the time it may take for your product to reach you may vary. Please note deliveries may take between 2 to 14 working days depending on location.

If a rug becomes out of stock after placing your order, we will contact you immediately. The customer may pre-order the item if they wish and we will provide an approximate date of arrival. If the arrival time changes due to circumstances beyond our control and the customer no longer wishes to wait, we will be happy to provide a refund.